Market Dashboard Management Guide

Effectively managing your Market Dashboard helps keep your markets organized, vendors informed, and operations smooth. Below are the key tasks you'll regularly perform within the dashboard:

Accessing the Market Dashboard

Navigate to the "My Markets" tab and select your specific market (e.g., "Asbury Fresh 2025").

Reviewing Market Metrics

Regularly check:

Market publication status
Occupancy rates
Total bookings and revenues
Market location details

Editing Your Market Profile

You can easily update important market details, including:

Vendor name and description
Location and maximum vendor capacity
Display order on the public market page

Always remember to save your changes.

Managing Pricing

Update pricing categories and rates directly:

Food purveyor and artisan pricing
Drop-in, monthly, and seasonal options

Organize the display order clearly:

Drop-ins
Monthly
Seasonal

Managing Market Dates

Stay updated on occupancy and revenue per date, and edit dates as necessary. You can also easily add new market dates or batch-add recurring events.

Viewing and Managing Bookings

Quickly view vendor bookings and manage them as needed:

Export vendor data to CSV

Send notifications directly from the dashboard
Cancel bookings if required

Editing Loading Emails

Customize and send loading emails to vendors. Always preview or test emails to ensure accuracy before sending.

Updating Board of Health Information

Maintain accurate, current Board of Health requirements visible to vendors. Always verify any changes publicly after saving.

Sending Notifications

Communicate market updates directly to vendors using the dashboard’s email feature. Tailor messages clearly to ensure smooth communication.

Important Reminders

Always save changes before leaving any page.
Regularly verify public-facing details for accuracy.
Test communications before sending to vendors to ensure clarity.

Efficiency Tips

Regular reviews of your market metrics help proactively manage occupancy.
Utilize batch actions for frequent tasks like adding market dates.
Regularly update Board of Health information to avoid confusion.

For further guidance, refer to our detailed video walkthrough.

Interested in joining FRESH Markets? We've made the vendor registration and application process simple and straightforward. Follow this guide to get started quickly and effortlessly.

Getting Started

Begin your journey by visiting our websites at asburyfresh.com or bellworksfresh.com and clicking on the "Apply Now" or "Apply to Sell" button. The application process is designed to be straightforward, whether you're selling with us for the first time or returning for another season.

Creating Your Vendor Profile

If you're new to FRESH Markets, you'll first create a vendor account by filling out basic information. If you're returning, simply log in with your existing credentials. Be sure to include any social media profiles you have, as this helps strengthen your application.

Completing Your Application

In the application, you'll select your vendor type—such as Food Purveyor, Artisan, or Farmer—and list the products you plan to sell. Next, choose the markets and selling frequency that best fit your schedule and business goals. We also ask for some additional details, like how you found us and other venues where you currently sell. This helps us better understand your business and ensures a great fit.

Policies and Staying Connected

Make sure to review our vendor guidelines and cancellation policies carefully. You’ll also have the option to opt-in for text and email notifications, which we'll use to communicate with you.

Submission and Next Steps

Once you've reviewed your application details and are satisfied everything is accurate, you'll submit your application by paying a small application fee. After submission, your application status will be updated to "Pending."

You'll typically receive a notification regarding your application status within two weeks, so be sure to check your email regularly.

Tips for a Smooth Process

Have all necessary documents and information ready before starting.
Keep your social media accounts professional and active.
Regularly check your email and text messages for updates.

Managing vendor credits is simple with the "My Credits" feature. Here’s a straightforward guide to help you quickly add, track, and update vendor credits.

Accessing Vendor Credits

To start, head over to the individual vendor’s page. From there, click on the My Credits tab. This is your main hub for viewing and managing credits.

Adding Credits to an Individual Vendor

When you need to add credits for a specific vendor, click Add Credit from their credit management page. Enter the amount (for example, $5), select an expiration date if applicable, and write a quick note or description (like "Seasonal promotion"). Click Save, and you’re all set. You’ll receive a confirmation email, and you can verify the new balance directly on the vendor's account page.

Searching and Reviewing Credits

If you need to find specific credits or see what's currently active or expired, use the search feature on the My Credits page. You can filter by status, date, or description, which makes keeping track of vendor credits effortless.

Adding Credits in Bulk

To save time when adding credits to multiple vendors, click Bulk Add on the My Credits page. You'll then decide how you want to allocate credits—either by specific market dates or directly by vendor selection. Set your credit amounts, expiration dates, and provide a general description to keep things organized.

Customizing and Sending Bulk Credit Emails

When sending bulk credits, you have the option to notify vendors by email. Simply toggle Send Email on, then write a personalized message explaining the credits. You can use the Generate Email button to automatically draft an email using the OpenAI API—just review and edit it before sending to ensure clarity.

Sending Your Credits

Once your batch details and emails look good, click Add Credits to Email. Confirm, and the system will send out notifications and update vendor balances instantly.

Correcting Mistakes (Voiding Credits)

Mistakes happen! If you accidentally add a batch of credits, don’t worry—you can reverse this quickly. Go to the batch in question and use the Void Credits button. Confirm the action, and those credits will be removed immediately.

Monitoring Credit Status

For ongoing accuracy, periodically return to the My Credits tab. Here you can easily check vendor balances and ensure credits are correctly applied and tracked.

Important Reminders

Always double-check amounts and dates before submitting credits.
Be careful with bulk voids, as this action cannot be undone.

Quick Tips

Make regular use of filters and searches for efficient credit management.
Personalize emails to keep communication friendly and clear.
Periodically check credit statuses to avoid confusion and ensure accuracy.

This outlines the steps to add a new sponsorship pricing tier to the FRESH Markets platform.

Key Steps

Step 1: Access Pricing Settings 0:00

Navigate to the pricing settings in the Asbury Fresh platform.
Identify the section for adding new pricing tiers.

Step 2: Add New Pricing Tier 0:08

Click on 'Add New Price'.
From the drop-down menu, select 'Partner' or 'Sponsor'.

Step 3: Set Pricing Details 0:19

Choose 'Drop-in' as the pricing type.
Enter the amount of $300 for the sponsorship.

Step 4: Set Display Order 0:26

Set the display order to '4' to ensure it appears last in the category.

Step 5: Save Pricing 0:35

Click 'Save Pricing' to finalize the addition of the sponsorship tier.

Step 6: Verify Addition 0:39

Check the pricing list to confirm that the sponsorship tier has been added successfully.

Step 7: Update Vendor Profile 0:52

Navigate to the Asbury Fresh page and copy the link.
Ensure that the vendor profile is set to 'Sponsor' or 'Partner'.

Step 8: Access Partner Tab 1:08

Scroll down to find the 'Partner' tab.
Confirm that the Partner rate is visible for Approved Vendors or Sponsors.

Step 9: Test User Access 1:24

Log out of the vendor account and revisit the Asbury Fresh page.
Verify that the sponsorship tab is not visible to non-logged-in users.

Step 10: Create Help Documentation 2:01

Create a help document linked in the footer of the page titled 'Can my company sponsor a market?'.
Ensure it redirects to ConvertKit for sponsorship inquiries.

Step 11: Follow Up with Sponsors 2:12

After receiving inquiries, follow up with sponsors using the sponsor deck and guide them through the process.

Cautionary Notes

Ensure that only Approved Vendors or Sponsors can access the sponsorship rates.
Double-check the pricing amount and display order before saving changes.

Tips for Efficiency

Regularly review the help documentation to ensure it is up-to-date.
Use templates for follow-up communications with sponsors to save time.

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